IN Driver Safety Program Frequently Asked Questions

Yes. Both the online and DVD versions of the NSC Indiana Defensive Driving Course are
approved Driver Safety Programs by the IN BMV.

The most common reasons why Indiana drivers complete a Driver Safety Program (DSP) are:

• You have received a notification from the BMV that you must complete a DSP.
• Your court requires that you complete a DSP.
• You are not required to complete a DSP, but you wish to have a 4-point credit applied to
  your driving record.

Please note: By completing a BMV-Approved Driver Safety Program which is ordered by the BMV, you will not only satisfy BMV requirements, but will also receive a 4-point credit to your driving record as long as you haven’t completed a Driver Safety Program in the past 3 years for point reduction purposes. If you want to lower your risk of having your license suspended, consider completing the course before reaching the point when the BMV will require you to take the course. For example, if you get one traffic citation and you haven’t taken a DSP course within 3 years for point reduction, you should consider taking the course. That way, not only will you have fewer points on your record, but if you were to get a second traffic citation within 12 months, the BMV will not order you to take the course because you have already done so voluntarily.

If you receive notice that you must complete a Driver Safety Program (DSP), it is typically
because of one of these reasons:

• You are convicted of two or more traffic offenses within a 12-month period (Drivers 18
  years of age and older)
• You have been ordered by a judge/court to complete a DSP as an alternative to
  suspension of driving privileges.
• You are under 18 years of age AND:
  o You have been convicted of two or more traffic offenses;
  o You have been involved in two or more collisions;
  o A combination of these has occurred;

If you are required to complete the Driver Safety Program by the IN BMV, you must
complete the course within 90 days or your license will be suspended. You will need to allow
7 to 10 business days for the BMV to apply your completion to your record.

Yes. Other benefits of our course include:

• Reducing your car insurance premium. (Be sure to consult your provider for more details
  and to see if you are qualified.)
• Reinforcing safe driving habits & improving safety behind the wheel.
• Enhancing your knowledge of traffic laws.

You have two options for completing our course. You can take the course online
(recommended), or you can take it at home by watching a DVD.

To register and take the course online, visit www.drivesafe.com/indsp

To take the course by DVD, please call our customer service team toll free at (800) 688-7458.

The cost of the course is $29.95. This includes the course, post-test, live customer support and
electronic transmission of your completion certificate to the IN BMV within 24 hours of
successfully passing the course.

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You can pay using your credit card, debit card or prepaid card.

The Indiana Bureau of Motor Vehicles (BMV) requires that you spend at least four (4) hours taking the course. This is a requirement for all approved Indiana online and DVD driver improvement courses. If taking the course online, you must spend the minimum required time on each lesson page before you will be allowed to proceed to the next page.

Yes. Whether you complete the course online or using the DVD, there is a post-test.

The post-test for the online course is comprised of 25 multiple-choice questions. After answering all the questions, you will receive your score and notification of pass/fail immediately on-screen. You must score at least 80% to successfully pass the course.

When you purchase the DVD course, a paper-based, 25-question post-test will be included along with a self-addressed postage-paid envelope to return the post-test to NSC for grading. Once received, your test will be graded within one business day. You must score at least 80% to successfully pass the course. A confirmation letter will be mailed to you as proof of successful completion of the program.

Yes. If you do not achieve a score of 80% or above, you will have the opportunity to retake the post-test at no additional cost. The retake will not include the same questions as the original test.

Notification of your completion will be transmitted directly to the Bureau of Motor Vehicles (BMV) within one business day of your successful completion of the course. Please allow 7 to 10 business days for the BMV to apply your completion to your record.

Upon successfully completing the online course, you will immediately have the ability to print out a plain paper Completion Confirmation for your own personal records. You can access the website anytime as a Returning Student to print out additional copies of your confirmation by clicking the “Completion Information” link in the navigation bar.

Upon successful completion of the DVD course, we will send your course completion certificate directly to you by USPS. Should you lose your certificate, you may order a reprint by calling our customer service team toll free at (800) 688-7458.

Please note, if you have been instructed to attend this course by a Judge or Court, you are responsible for delivering your certificate to the court.

You will have 90 days from the date of registration to complete the course. If you do not complete your course within this time, your account will be disabled and marked as failed.

Please note, if you are required to complete the Driver Safety Program by the IN BMV, you must complete your course and pass the test at least 10 business days prior to your due date in order to allow sufficient time for the BMV to process your completion.

Once registered all fees are non-refundable.

If your deadline has passed you will need to contact the BMV or the court to request an
extension.

Please call us toll-free at (800) 688-7458 or email us at [email protected]