DriveSafe Frequently Asked Questions

If you don’t find the answer you’re looking for,
call us at 800.432.5251 or email us at [email protected].

It depends on your insurance company AND it depends on which state you live in.  Call your insurance company first and they’ll advise you of how much savings you get.  Chances are you can complete the course once and earn 5 – 10% off your rate for up to three years which could mean hundreds of dollars of savings.

There is no guarantee the judge will dismiss your ticket but bring your certificate into court and show the judge; chances are he knows the quality of the National Safety Council defensive driving program.  Ask for court supervision and tell the judge you’ll be a safer driver in the future.

Correct, some states do offer this.  Find the website for your state’s Department of Motor Vehicles (DMV) and learn if they have a point reduction program for taking a defensive driving course.

The program typically takes about 4 hours to complete – all from the comfort of your home.  (The New York program is about 6 hours and the Oregon program is 90 minutes.)

Of course.  You can start and stop as many times as you’d like.  The course bookmarks where you left off.

This varies state to state. During registration, you will be advised how long you have to complete the course based on your state’s laws.  You will always have at least 30 days.


In most cases, yes.  As soon as you successfully complete the program you can print your certificate.  The state of New York, however, requires NSC to print and mail certificates; which you will receive within a few days after having successfully completed the course.

Yes.  Our NSC program can be taken on a PC, MAC, and from some newer mobile devices.

To optimize your experience on a mobile device, we recommend:

  • Do NOT use a data connection. Make sure that you are using a strong Wi-Fi connection to view this rich, multimedia content.
  • Turn off ALL notifications for email/calls/texts/updates.
  • Do NOT leave the course unattended. If you want to make a call or send an email or text, please EXIT the course properly FIRST. When ready to continue, return to the home page (for your account) and click on returning student to log in again.
  • DO NOT use the refresh button when in the course. If the course stalls, due to a phone notification, poor internet, just close your browser window and go back to the home page and log in again as a returning student.

Please NOTE: As of October 2019, Puffin Browser for iOS mobile users (iPad and iPhone) are no longer being offered through the Apple app store. It is still an option for Android users. At this time, there is no other option for mobile apple users. They must switch to a device that will support flash in order to be able to access the course.

Android users may download the Puffin Web Browser to access the course.

Google Play Store | Puffin Browser Free

Unfortunately, no.  Each individual seeking some type of benefit (ticket dismissal, insurance discount, point reduction, etc) must complete the course themselves.  If you are taking the program purely to educate yourself, feel free to share the course with other family members.